Return Policy:

We accept returns for refund or exchange, on items that are received defective or damaged.

Refunds and Exchanges:

Please do not return your merchandise to the original shipping warehouse as they cannot process returns.

All returns must be sent to the return address provided on your Return Merchandise Authorization Email after your return request is approved.

Please return the damaged or defective item to us. Upon receipt of the damaged item, we will ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item.

All return requests must be initiated within 7 days of verified delivery from the shipping carrier. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Our policy lasts 7 days from the delivery of your order. If 7 days have gone by since the purchase delivery date, no refund or exchange will be available.

Items with obvious signs of use. Any item not in its original condition is damaged, or is missing parts for reasons not due to our error, and any item that is returned more than 7 days after delivery, will be deemed as a non-returnable item.

RETURNS (IF APPLICABLE):

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If the return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a specified amount of days.

LATE OR MISSING REFUNDS (IF APPLICABLE):

If you haven’t received a refund yet, first check your bank account used to make your purchase.

Then contact your credit card company. It may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please use Contact Us at the top of the page and send us an email. Please include your order number when sending an email request.

EXCHANGES (IF APPLICABLE):

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email by clicking "Contact Us" at the top of this page.

We try to answer all emails within 3 business days. Please Note that regular business hours apply. Email response may be delayed during holidays or peak sale times.

RETURN SHIPPING:

To return your product please email us for instructions. You will be responsible for paying return shipping costs for returning your item. Return Shipping costs are non-refundable if provided. Depending on where you live, the time it may take for your exchanged product to reach you may vary. We may approve return shipping cost on specialty or custom items if issue is caused due to our error.

Do not send your purchase back to the manufacturer or Shipping Warehouse. They cannot process returns or refunds.